I’m sure we can solve these issues but let’s be clear on the problem as we are confused on which HestiaPi unit has which issue. Let’s call them Hestia A and Hestia B from now on and if possible start a new thread for each to follow easier. Let me respond to your issues below individually:
Does “freeze” mean is stuck in a certain value or does it disappear with blank values?
Do you mean the problem remained with the same board with the new sensor? If yes please check polarity of connecting cable and try this on the sensor pins.
Did you try this solution on this unit?
The “White” case had only been advertised as “Off-white” from the first day and is the one shown on the pictures. Maybe it wasn’t very easy on the screen. There is no White-white option.
I believe these are all fixable. 3D printing has indeed been our biggest issue with the scale the campaign got. We are in the process of moving away from them.